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Privacy Policy

Hideout Wellness – Danang Social Bathhouse & Spa | Last updated: March 1, 2026

This Privacy Policy describes how Hideout Wellness – Danang Social Bathhouse & Spa ("we", "us", or "our") collects, uses, and shares information about you when you visit our website at hideoutwellness.com ("the Site") or interact with our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect the following types of personal information from users:

  • Email address

  • First name and last name

  • Phone number

This information is collected when you contact us, make a booking or purchase, subscribe to our mailing list, or otherwise interact with our services.

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2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services

  • Process transactions and send related information including purchase confirmations

  • Send you marketing and promotional communications (you may opt out at any time)

  • Respond to inquiries and provide customer support

  • Monitor and analyze usage and trends to improve your experience

  • Comply with legal obligations

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3. Tracking and Analytics

We use third-party analytics tools to help us understand how users interact with our Site.

Google Analytics

We use Google Analytics to collect information about how visitors use our Site. Google Analytics uses cookies to gather data such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting. We use this data to improve our Site. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

For more information on how Google uses your data, visit: https://policies.google.com/privacy

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4. Email Communications

We send emails to users who have opted in to receive communications from us. We use Mailchimp to manage our email communications. Mailchimp's privacy practices are described at:

https://mailchimp.com/legal/privacy/

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.

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5. Payments

Our Site allows users to pay for products or services. We currently accept the following payment method:

  • Credit card

  • Cash

  • Bank Transfer

Payment information is processed securely. We do not store full payment details on our servers.

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6. Third-Party Service Providers

We use Google Places to enable location-based features on our Site. Google's privacy practices apply to its services and can be reviewed at https://policies.google.com/privacy.

We do not display advertisements or use remarketing services.

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7. Facebook Fan Page

We operate a Facebook Fan Page under the name "Hideout Wellness - Danang Social Bathhouse & Spa" at:

https://www.facebook.com/hideoutwellness

When you interact with our Facebook Fan Page, Facebook may collect data about you according to their Data Policy. We receive aggregated, anonymized insights about page activity from Facebook. Facebook's privacy policy is available at https://www.facebook.com/policy.

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8. GDPR – Rights of EU/EEA Users

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies to our processing of your personal data. GDPR has been mandatory since May 25, 2018.

You have the following rights under the GDPR:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request correction of inaccurate information.

  • The right to erasure – You have the right to request deletion of your personal data under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to data portability – You have the right to request that we transfer your data to another organization or directly to you.

  • The right to object – You have the right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us using the details in Section 12.

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9. CCPA/CPRA – Rights of California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), which became mandatory on January 1, 2023, grants you specific rights regarding your personal information.

As a California resident, you have the right to:

  • Know what personal information is being collected about you.

  • Know whether your personal information is sold or disclosed, and to whom.

  • Opt out of the sale of your personal information.

  • Access your personal information.

  • Request deletion of your personal information.

  • Non-discrimination for exercising your privacy rights.

We do not sell your personal information. To exercise your rights under the CCPA/CPRA, please contact us using the details in Section 12.

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10. CalOPPA – California Online Privacy Protection Act

CalOPPA has been mandatory since January 1, 2014, and applies to websites and online services that collect personal information from California residents.

In accordance with CalOPPA, we agree to the following:

  • Users can visit our Site anonymously.

  • Our Privacy Policy link is clearly accessible from our website.

  • We will notify users of any Privacy Policy changes by updating the date at the top of this page.

  • Users can change their personal information by emailing us.

Regarding Do Not Track signals: We currently do not respond to Do Not Track browser signals as there is no standard interpretation of how to do so.

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11. Children's Privacy

Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can take appropriate action.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us by:

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13. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

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14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes.

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